Privacy Policy

Go to Data Protection Statement

This privacy policy applies between you, the User of this software (inGauge) and Go Sho Communications Ltd, the owner and provider of this software. Go Sho Communications Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the software.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
    Data collectively all information that you submit to Go Sho Communications Ltd via the Software. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
    Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
    GDPR the General Data Protection Regulation (EU) 2016/679;
    Go Sho Communications Ltd,
    or us
    Go Sho Communications Ltd, a company incorporated in England and Wales with registered number 6775098 whose registered office is at 83 Ducie Street, Manchester, M1 2JQ;
    User or you any third party that accesses the Software and is not either (i) employed by Go Sho Communications Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Go Sho Communications Ltd and accessing the Software in connection with the provision of such services; and
    Software the Software that you are currently using, inGauge, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  2. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. "including" is understood to mean "including without limitation";
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Go Sho Communications Ltd and Users with respect to this Software. It does not extend to any Softwares that can be accessed from this Software including, but not limited to, any links we may provide to social media Softwares.
  2. For purposes of the applicable Data Protection Laws, Go Sho Communications Ltd is the "data controller". This means that Go Sho Communications Ltd determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

  1. We collect Data in the following ways:
    1. data is given to us by you;
    2. data is received from other sources; and
    3. data is collected automatically.

Data that is given to us by you

  1. Go Sho Communications Ltd will collect your Data in a number of ways, for example:
    1. when you contact us through the Software, by telephone, post, e-mail or through any other means;
    2. in each case, in accordance with this privacy policy.

Data that is received from third parties

  1. Go Sho Communications Ltd will receive Data about you from the following third parties:
    1. Research Companies;

Data that is collected automatically

  1. To the extent that you access the Software, we will collect your Data automatically, for example:
    1. we automatically collect some information about your visit to the Software. This information helps us to make improvements to Software content and navigation, and includes your IP address, the date, times and frequency with which you access the Software and the way you use and interact with its content.

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Software. Specifically, Data may be used by us for the following reasons:
    1. contact for market research purposes. Such information may be used to customise or update the Software;
  2. in each case, in accordance with this privacy policy.

  3. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
    1. any of our group companies or affiliates - As part of the research study;
    2. in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.
  2. We are certified to SOC 2. This family of standards helps us manage your Data and keep it secure.
  3. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:
  4. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase - the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
    5. Right to data portability - the right to request that we move, copy or transfer your Data.
    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their Software at
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other Softwares

  1. This Software may, from time to time, provide links to other Softwares. We have no control over such Softwares and are not responsible for the content of these Softwares. This privacy policy does not extend to your use of such Softwares. You are advised to read the privacy policy or statement of other Softwares prior to using them.

Changes of business ownership and control

  1. Go Sho Communications Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Go Sho Communications Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.


  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Go Sho Communications Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Software and you are deemed to have accepted the terms of the privacy policy on your first use of the Software following the alterations.

    You may contact Go Sho Communications Ltd by email at

Data Protection Statement

Go to Privacy Policy

We hold personal data about our employees, clients, suppliers and other individuals for a variety of business purposes. We endeavour to protect personal data and ensure that staff understand the rules governing their use of personal data to which they have access in the course of their work.

We process personal data fairly and lawfully in accordance with individuals’ rights. This generally means that we do not process personal data unless the individual whose details we are processing has consented to this happening and only hold on to it for as long as is legitimately required.

Our Management Team has a responsibility to keep updated about data protection responsibilities, risks & issues

We review all data protection procedures and policies on at least an annual basis

We conduct data protection training and advice for all staff members

We will respond within 24hrs to individuals such as clients and employees who wish to know the nature of data we hold

We proactively check and approve any third parties we use as having at least equal GDPR standards as ourselves, and agree with any client before using such third parties

Our organisation has a written procedure in place and ensures that employees who may receive requests have been issued with suitable data protection training which includes how to recognise and manage requests to have personal data rectified if it is inaccurate or incomplete

We are aware that we must provide a copy of the information free of charge. However, can charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive

Our organisation is able to respond to this form of request within one month, or three months where the request for rectification is complex

Where our organisation is not taking action in response to a request for rectification, we are aware that we must explain why to the individual, informing them of their right to complain to the supervisory authority and to a judicial remedy

If the personal data has been passed to a third party, processes are in place to inform third parties of the rectification where possible

We have appropriate systems to rectify or complete information, or provide a supplementary statement

Our organisation has reviewed customer facing processes, procedures, and training to ensure they are sufficient for the requirements of the GDPR's Subject Access Request (SAR) rules

We understand what information individuals will have the right to obtain

We are aware that we must provide a copy of the information free of charge. However, can charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive

We are aware that information must be provided without delay and at the latest within one month of receipt and be able to extend the period of compliance by a further two months where requests are complex or numerous

We understand when we can refuse a request and are aware of the information we need to provide to individuals when we do so

We are aware of how the information should be provided and have prepared templates for this type of request

We are aware of how to handle requests where large volumes of information may be stored about an individual

We are aware that information must be provided without delay and at the latest within one month of receipt and be able to extend the period of compliance by a further two months where requests are complex or numerous

We are aware that we must provide a copy of the information free of charge. However, can charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive

We are aware of when there is a requirement to inform other organisations about the erasure of personal data

We have appropriate methods in place to erase information

ICO Registration no. ZA464603